dainty toronto

dainty is a toronto-based online boutique that specializes in functional, chic pieces for everyday self-care.

COVID-19 Update:

04/07 - We are now offering masks and sanitizer holders! We will be donating 10% from the sale of each mask to Partners in Health Canada and 10% from each hand sanitizer holder to Food Banks Canada.

You can learn more about these causes on their websites:

foodbankscanada.ca | pih.org

The store is closed for maintenance

SHIPPING & RETURNS

ORDERS

Orders are processed 7 days a week, we aim to process all orders within 2-4 days. Orders received after 9pm EST will be processed the following day. 

Processed orders are shipped out Monday-Saturday. Please see below for shipping estimates and rates:

CANADA - Free Shipping (4-7 business days)

US - $5.99, FREE for orders over $100 (5-10 business days)

EXPEDITED WITHIN CANADA: Not yet available.

US EXPEDITED: Not yet available.

*Tracking is included on all orders.

PAYMENTS

Online: All major credit/debit cards via Stripe & Paypal.

Pick-Up/Local Delivery: All major credit cards accepted via Square magstripe card reader (no debit/cash).

OUT OF STOCK ITEMS

 In the event we are out of stock of an item, we have several options:

- You may still request the item, we will special order it for you. It generally takes 4-7 days for us to receive an item to ship out.

- We can offer another item of the same value.

- We can cancel your order at your request.

RETURNS

We will accept returns for any item within 14 days of delivery, provided they are unused.

- Should you receive an item that is damaged, please contact us immediately to resolve this issue.

- Please be advised all returned shipping is the responsibility of the customer.

- The customer must repackage  the product properly when returning to prevent any damage or additional damage.

- Should a return be received in an undisclosed, unsatisfactory condition, the customer will forfeit 30% of their purchase price.

- Pick Up/Delivery returns must be mailed. Please contact us to arrange this.

- We are unable to process exchanges at this time, if you are unsatisfied with a product - you will receive a full refund.

PICK-UP & LOCAL DELIVERY

We're pleased to be able to offer free local pick up and $2.99 delivery within the Fort York, City Place and Harbourfront areas. Please select this option at check-out and we will reach out to you with more details.

**Please be advised pick-up and local delivery is currently unavailable due to Covid-19.**

Contact Us

Address

Toronto, ON, Canada

Monday - Friday

9am - 9pm

Saturday - Sunday

11am - 7pm

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